Making calls with Desktop.com

You can make calls and video conferences using Desktop.com

Types of calls:

- Direct (between members/guests or between a member and an external person not associated with the Desktop.com account)

-  Group (call limited to members of the desktop)

Please note that to make calls or video conference with someone, you need to  make sure that you belong to the same workspace.

A call will typically be started from the chat and a call can have two or more participants.

 

There are certain restrictions on the participants' number:

Free accounts: Max video/Audio participants = 5 in a call. Max 1 hour meetings

Pro accounts - Max video/Audio participants = 25 in a call. Max. 24 hour meetings

Enterprise accounts - Max video/Audio participants = 100 in a call. Max. 24 meetings

 


How to start a direct call:

  • Click the Users icon in the top right corner

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  • Choose the member you want to call and click the Call or Video call button

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How to start a group call

  • Choose the desktop you want to call
  • Click the Chat button and then click the Call or Video call button

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You can also invite other people to your call/video call which has already started by clicking the Invite more people button and then sharing the invitation link:

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You can also adjust the settings of the video conference:

  • Tap the More actions button in the bottom left corner

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  • Manage your video quality or go to the Settings to adjust your connected devices (camera and michrophone), set your display name and apply additional moderation settings

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How to start a  direct call on a mobile device(Android):


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  • Tap the users icon on the bottom left

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  • Choose the member you want to call and tap the Call/Video call button

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How to start a group call on a mobile device (Android):

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  • Tap the desktop you want to call and then tap the Expand menu button again:

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  • Tap the Chat button and then tap the Call/Video call button

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